Annual Report 2016-17

9 Overview of the Commission 2016–17 target 2016–17 result 2017–18 target Status Continuing judicial education 34 publications 31 publications 34 publications 34 education events 44 education events 34 education events 5 days offered 5 days undertaken 3.5 days offered** 2.2 days undertaken** 5 days offered 5 days undertaken 80% of participants satisfied that events relevant and applicable and 70% satisfied that events enhanced knowledge and capability 82% of participants satisfied that events relevant and applicable and 78% satisfied that events enhanced knowledge and capability 80% of participants satisfied that events relevant and applicable and 70% satisfied that events enhanced knowledge and capability 85% overall satisfaction 91% overall satisfaction 85% overall satisfaction 85% overall satisfaction 91% overall satisfaction 85% overall satisfaction Providing legal information 112,500 average page hits each month 134,476 average page hits each month 112,500 average page hits each month n/a n/a • 3 updates to Criminal Trial Courts Bench Book • 238 recent law items posted on JIRS • 244 summaries of select appeal decisions published on JIRS • 3 updates to Criminal Trial Courts Bench Book n/a n/a • 3 updates to Criminal Trial Courts Bench Book 3 3 updates to Sentencing Bench Book 4 updates to Sentencing Bench Book 3 updates to Sentencing Bench Book Sentencing principles in Sentencing Bench Book linked to new cases and legislation Sentencing principles in Sentencing Bench Book linked to new cases and legislation Sentencing principles in Sentencing Bench Book linked to new cases and legislation n/a 1–4 months Sentencing data received, audited and loaded on JIRS within 4 months of receipt 1–4 months 3 n/a Published 53 summaries of significant appeal decisions in the Judicial Officers’ Bulletin n/a 3 studies 1 Sentencing Trends & Issues paper and 1 monograph published 3 studies n/a 1 research request from a judicial officer and responses to 11 non-judicial enquiries n/a n/a n/a Done n/a 3 5 10 5 Examining complaints Examine 90% within 6 months; 100% within 12 months Examined 94% of complaints within 6 months and 99% of complaints within 12 months Examine 90% within 6 months; 100% within 12 months 100% of complaints received acknowledged within 5 working days 100% of complaints received acknowledged within 5 working days 100% of complaints received acknowledged within 5 working days 3 n/a 364 judicial officers in NSW heard around 700,000 court matters in 2016–17. 75 complaints about 57 judicial officers made n/a n/a n/a 96% of complaints were summarily dismissed under section 20 of the Judicial Officers Act 1986 1 complaint referred to Conduct Division, 2 complaints referred to head of jurisdiction. n/a n/a n/a Information about the complaints process and how to make a complaint was provided in the annual report, our website, and in brochure form n/a 3 n/a Responded to 265 requests for information n/a n/a n/a Commission examined all complaints according to statutory criteria and established protocols n/a n/a n/a 33% of complaints arose from allegations of failure to give a fair hearing. 24% of complaints arose from allegations of an apprehension of bias. n/a n/a Legend 3 target achieved target/output exceeded target not achieved Performance results 2015–17 and targets 2016–18 continued ** The Local Court Annual Conference was not held this financial year.