The Judicial Commission has implemented a Zero Tolerance Policy to ensure all staff are treated with dignity and respect. This means that aggressive or violent behaviour towards our staff will not be tolerated under any circumstances.
Anyone verbally abusing members of staff, either in person or over the telephone, will be advised by the Chief Executive that this behaviour will not be tolerated. Any future violation of this policy will result in our refusing to conduct business in person or telephonically with the offender and only transacting with the offender in writing.
Any instances of written abuse will be handled with the same level of severity. All abusive correspondence received by our office will be retained for reference should the matter persist and need to be referred to the police.