Annual Report 2016-17

Judicial Commission of NSW – Annual Report 2016–17 42 Results 2016–17 Give informal advice to 265 potential complainants: see p 46. Timely acknowledgment and completion of preliminary examination of complaints: see p 45. 72 complaints were examined in the 2016–17 financial year: see p 45. Information gathered from the complaints process was used to develop judicial education sessions for judicial officers: see p 47. 94% of complaints finalised within 6 months of receipt: see p 45. Independence of judicial officers was maintained: see p 44. Challenge 2016–17 • Explaining to a disappointed complainant why their complaint was dismissed. The year ahead 2017–18 • Continue to examine complaints efficiently, effectively, independently and objectively. • Aim to finalise the majority of complaints that do not require further examination within 90 days and the preliminary examination of all complaints within 12 months. • Continue to develop education sessions from information gathered from the complaints process. Prominent image previous page: Façade of the old Supreme Court building, Sydney, from Elizabeth Street. The building was originally designed by Francis Greenway, a former convict.