Judicial Commission of NSW Annual Report 2017-18

45 Annual Report 2017–18 — Judicial Commission of NSW SECTION Examining complaints Our complaints process ensures high standards of judicial performance and protects judicial officers from unwarranted intrusions into their judicial independence. Results, challenges and strategic direction in brief . . . . 46 Evaluating the program’s performance . . . . . . . . 47 Why we examine complaints . . . . . . . . . . . . 48 Complaints received and examined during the year . . .49 Identifying complaint patterns 2017–18 . . . . . . . .51 How we deal with complaints and enquiries . . . . . .52