Complaint statistics

Table of particulars of complaints examined 2017-22
2017–18 2018–19 2019–20 2020–21 2021–22
Complaints pending at 30 June at the start of the period 17

26

19

        27

11

Complaints made during the year    74   63

57

      57

43

Total number of complaints   91   89

76

      84

54

Complaints examined and dismissed   55   66

45

       72

39

Complaints referred to head of jurisdiction   5   1

3

        0 2
Complaints referred to Conduct Division   2   1

0

         0

0

Complaints withdrawn   3   1

1

0

0

Total number of matters finalised   65   69

49

73

41

Complaints pending at 30 June at the end of the period   26   20

27

11

13