Table of particulars of complaints examined 2014-19
2014–15 | 2015–16 | 2016–17 | 2017–18 | 2018–19 | |
Complaints pending at 30 June at the start of the period | 8 |
11 |
14 |
17 |
26 |
Complaints made during the year | 59 | 44 |
75 |
74 |
63 |
Total number of complaints | 67 | 55 |
89 |
91 |
89 |
Complaints examined and dismissed | 49 | 40 |
69 |
55 |
66 |
Complaints referred to head of jurisdiction | 4 | 0 |
2 |
5 | 1 |
Complaints referred to Conduct Division | 2 | 0 |
1 |
2 |
1 |
Complaints withdrawn | 1 | 1 |
0 |
3 |
1 |
Total number of matters finalised | 56 | 41 |
72 |
65 |
69 |
Complaints pending at 30 June at the end of the period | 11 | 14 |
17 |
26 |
20 |